Frequently Asked Questions

Get answers to common questions about Color Services Consultation.

During the consultation, your stylist reviews hair history, inspects condition and porosity, discusses desired shade and maintenance, and outlines recommended processes, timing, and pricing. This ensures a safe, realistic plan tailored to your hair and beauty goals.

Yes. We require consultations to evaluate hair health and determine appropriate techniques. This prevents damage, sets realistic expectations, and helps estimate time and cost. In some cases a separate repair or patch test may be recommended before full color services.

Most consultations run 15-30 minutes, depending on hair history complexity and questions. If extensive corrective work or strand testing is needed, we’ll discuss additional appointment time and plan scheduling to ensure safe, high-quality results.

If chemical processing or allergy risks are identified, we’ll conduct a strand or patch test. This determines how your hair and scalp react, guides product selection, and reduces the risk of unexpected color or sensitivity issues during treatment.

Absolutely — photos are helpful. Bring reference images and examples of shades and lighting you like. Your stylist will interpret what’s achievable given your natural color, condition, and maintenance preferences, and suggest alternatives if necessary.

We evaluate previous chemical history, elasticity, porosity, density, and current condition. Based on that, we recommend feasible techniques, required repairs, or gradual color transitions. Safety and integrity guide our recommendation to avoid breakage or poor color uptake.