Frequently Asked Questions

Get answers to common questions about Shampoo and Style.

Appointment length varies by hair length and thickness; typically 45 to 90 minutes. Short or fine hair takes less time, while long or dense hair requires more. We recommend arriving a few minutes early to consult with your stylist about the desired finish.

Yes. Our Shampoo and Style includes a professional wash followed by your choice of a set, curls, or a smooth blowout. Stylists will recommend techniques and products to achieve longevity, movement, and the healthiest result for your hair type.

Absolutely. We apply a nourishing leave-in conditioner after cleansing to detangle, add moisture, and protect hair before styling. Product choice is tailored to your hair's texture and needs to enhance shine and reduce frizz.

Hold depends on hair type, products used, and your at-home routine. Curls may soften overnight; using recommended styling products and protective sleep techniques can extend wear. For special events, schedule a touch-up or consult your stylist for longevity tips.

You may arrive dry or slightly damp, but dry hair is preferred for an accurate consultation and product assessment. If your hair is wet, we will towel-dry and prep it. Avoid heavy oils or strong styling products beforehand.

Yes. During your consultation we discuss curl size, direction, and overall finish. Stylists accommodate preferences while advising what works best for your texture and desired longevity. Bringing reference photos helps ensure we achieve the look you want.